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Outbound Call Appointment Scheduling

Outbound Telephony has virtually revolutionized appointment reminder calls, enabling medical practices to all but eliminate time spent on these calls. ReminderPro is Medical Software Associates chosen outbound telephony product to mate with our appointment software and provides a robust solution that is easy to configure, and a breeze to use.

ReminderPro's features include:

• Automatic email delivery
• Automatic call back for unanswered or busy calls
• Leaves appropriate messages for voicemail
• Records any phone numbers that have been changed
• Allows transfer to a live person if necessary
• Enables your patients to leave a message after office hours
• Handles multiple providers and languages
• Instantly schedules calls to patient groups
• Can deliver multiple message types during one calling session
• Uses the Dialogic voice board (with Lifetime Warranty)
• Includes comprehensive toll-free phone support and training.

Reduce Appointment No-shows
With ReminderPro, you can all but eliminate no-shows. The system can call your patients during the day or evening, with precisely the message you would like delivered. In some cases, ReminderPro users have reported no-show reductions of up to 100%. This is one of the most powerful features of our physicians practice management software.

Effectively Recall People
Why use mailer reminders to bring your patients back for important checkups? ReminderPro can not only call to give a reminder, but also transfer the call directly to your office staff in order to schedule an appointment.

Personalisable
With ReminderPro's flexible interface, you can easily deliver personal and unique messages. You can specify not only pre-recorded messages, but also messages recorded in your own voice.

Expandable Multi-line System
ReminderPro's standard dual port system can handle up to 200 calls per hour and is expandable to up to 48 outgoing lines.

Truly Reliable Call Handling
With the Dialogic Lifetime Warranted voice board, answering machines, residential voice mail and busy signals are no issue. It handles them with proven 100% accuracy.

Fully Interactive
ReminderPro ensures you can customize response options for your patients. Some examples include confirming calls, leaving messages or transferring to a live person during business hours.

Complete Call Reports
Full result reports are a key benefit of ReminderPro. Disconnected numbers are tracked, and wrong numbers recorded. This can ensure that your practice runs smoothly, and gives you back the control you need over your schedule.

Would you like a free demonstration CD of our appointment scheduling outcall program ReminderPro? Click here to contact us.

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