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Medical Software Associates - Our Development Influences

In 1992, Medical Software Associates' founder was asked to find a medical office management system for three physicians. The requirements were quite simple. The system had to support accounts receivables functions, medical records, electronic data interchanges and other important features. He found lots of options. They were:

• UNIX and DOS-based system which were not very scalable, and did not allow the medical practice to inexpensively add on other products to create efficiencies
• UNIX systems which were so proprietary that it was impossible for medical practices to use the systems for anything but that vendor's software
• UNIX hardware consisting of two terminals and a printer were going for anywhere from $14,000-$22,000. Additionally, the annual support costs for these systems was typically in the multiple thousand dollar range, with new features and upgrades coming in separately at even higher costs!
• DOS solutions which were simple starter systems. These systems were typically feature-limited, and offered little, if any, support. Pricing for these systems was as low as $495, and were frequently supported by the salespeople themselves!
• No single software system which supported both accounts receivables and medical records within a Windows environment.

With the decidedly limited options open to physicians, Medical Software Associates decided to develop a modern day Medical Office Management system using a relational database (Microsoft's 32 bit Visual FoxPro). MSA's goal was to offer a functionally rich product which uses all the features available within the popular Microsoft Windows® environment.

As a result, the encounterManager practice management software system was developed, and has been continuously refined to the point that it and our other suite of products offer the best value for those who wish to invest in a system that meets their needs to successfully practice medicine in today's difficult healthcare environment.

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