Our Solutions Practice and clinical management, as well as medical
billing, are ever-changing environments, especially for practitioners
who work in the managed care industry. If you've made it this far on our
site, we appreciate the time you have spent researching and checking your
We understand that there are numerous concepts to consider when
thinking about starting a practice or purchasing new practice management
software. Below you will find comments from our clients regarding the
problems they were encountering that were then remedied by Medical Software
Tried To Work With Another Vendor "I had purchased an expensive healthcare
software package from a local sales representative of a national medical
imaging company we thought was quite reputable. We found out later that
we had purchased the product for several thousand dollars more than its
retail cost. Once we bought the software, we received the recommended
15 hours of training. Although it seemed to work well, the end of the
month came and claim remittances arrived. We found that we suddenly needed
more training, but that the rep we had worked with no longer sold the
product!" Solution "We then purchased Medical Software Associates'
practice and clinical management software system, and were provided with
complete training at our office. Questions are never a problem for us
either, as we find the support number works well whenever we hit a snag
or have a question."
No Windows-Support "I purchased an expensive system from one of the
larger software companies in the industry. But because the operating system
was UNIX, we found the learning curve really tough. As a result, we had
to buy all new hardware and the company told us that they would never
offer a Windows-based product."
Solution "The Medical Software Associates practice and clinical
management software is based around Windows. And, I found that I saved
enough on support costs to replace the useless terminals I had with new
PCs. Finally, a system I can work with!"
Losing Money Fast "I started to notice that my practice had been losing
money, but I had no concrete reasons behind it, only suspicions."
Solution "I purchased the Medical Software Associates practice
and clinical management software system because of the audit controls
it has. With them, I found I could see who and why charges and payments
were deleted from certain accounts. Because the system archives the transactions,
authorized persons including myself can keep an eye on this potential
problem. Another advantage has been the daily and monthly balances. That
way, if I have to audit someone, I can easily discover problems. Thanks
to your system, all temptations (for theft) are gone."
Piece Of Mind "No matter how hard I tried, I could never seem
to find an employee who managed my practice receivables to my satisfaction."
Solution "I voiced my concern to your development staff before
purchasing the system and was surprised at how well they were addressed.
Using the accounts receivable management screen, my staff and I can do
just about anything. While we can't make the insurance carriers pay us
any sooner (if only we could find someone to do that!) we can easily find
out which patients and carriers owe us money, how much and for what period